Privacy Policy
Effective Date: 12.10.2024
1. Overview
This Privacy Policy is an integral part of the terms and use of the website
www.medlinkhire.com. By accepting the terms, the user confirms that he/she is
familiar with and agrees with this Privacy Policy.

Privacy Policy regulates the collection, storage, and use of personal data of Users
of the Website and Visitors.
2. Protection of Personal Data
At MedLink Hire, protecting your personal data is one of our highest priorities. We
ensure that any processing of personal data is conducted conscientiously, legally,
in good faith, and in full compliance with all relevant legislation, including
applicable data protection laws such as the Indian IT Act, 2000 and GDPR.

Personal Data refers to any information that can identify an individual directly or
indirectly, including but not limited to identification numbers, physical
characteristics, contact details, professional information, or any other details
related to the individual's identity, whether physical, psychological, mental,
economic, cultural, or social.

Processing of Personal Data involves any action or series of actions performed on
personal data, such as its collection, recording, organization, storage, alteration,
retrieval, consultation, use, transmission, publication, or making available,
combining, blocking, deletion, or destruction. It also includes performing logical,
mathematical, or other operations on the data to achieve the intended purposes.

MedLink Hire is committed to protecting the personal data of all our Website
Visitors and Users. While we prioritize your privacy, we do collect certain personal
information through cookies and other technologies to enhance the website
experience and gain better insights into user behaviour.

By using MedLink Hire, you consent to the collection, storage, and use of your
personal data in accordance with this Privacy Policy. We strive to ensure the
security and privacy of your information while providing an efficient and
user-friendly service.

3. Legal Basis for Data Collection
User:
By entering personal data during and after registration on MedLink Hire, the User
gives their explicit consent to the collection and processing of personal data for
the specified purposes outlined in this Privacy Policy. The User also agrees to the
terms and conditions governing the use of the Website. Users have the right to
withdraw their consent at any time and request the cessation of further processing of their personal data. However, this does not apply to data processed for statistical purposes where such data is anonymized and does not allow for the identification of any individual. The User is responsible for ensuring that the information they provide is accurate and up to date.

Visitor:
By accessing MedLink Hire, using the content, and submitting any information,
the Visitor is deemed to have consented to the collection, storage, and processing
of personal data as described in this Privacy Policy. If a Visitor has any concerns
regarding their privacy or personal information, they may reach out to us by email
at support@medlinkhire.com with the subject line “Website Privacy Concern,”
and we will respond promptly.


4. Information Collected User:

User Data

  • Full Name
  • Email Address
  • Contact Information (Phone number, postal address)
  • Job Title, Organization Name, and related professional details
  • Resume/CV and other career-related information
  • Profile details (Profile picture, social media profiles such as LinkedIn, Facebook, etc.)
  • IP address and login data for security and account protection Visitor Data

Visitor Data:

When visitors use the MedLink Hire website and browse its content, we may collect the following:

  • IP address
  • Location data
  • Cookies and other browsing-related data

MedLink Hire will not collect or process any personal data whose collection is prohibited by law, including sensitive data related to racial or ethnic origin, political opinions, religious beliefs, or union memberships, except in circumstances permitted by applicable law.

5. Purpose of Data CollectionUser Data
MedLink Hire collects user data for the following purposes:
  • Account Registration and Service Management: To enable and manage account creation and all related services on the platform.
  • Enhancing User Experience: To personalize and optimize the user experience based on preferences, behaviour, and usage patterns.
  • Job Management: To facilitate job posting, sharing, interview management, and offer letter generation, ensuring an efficient hiring process.
  • Analytics and Reporting: To provide comprehensive analytics and reports for improved decision-making and tracking of recruitment activities.
  • Customer Support: To provide ongoing support, including resolving issues, offering product guidance, and sending notifications like newsletters and updates.
  • Platform Improvement: To continually improve platform features, ensure it meets user needs, and introduce new functionalities.
  • Security and Compliance: To safeguard the integrity and security of the platform, ensuring safe access for users and compliance with data protection regulations.
Additionally, MedLink Hire may use the information to offer relevant content and updates tailored to the needs of users and visitors, optimizing website performance and engagement.

6. Disclosure of Personal Data
MedLink Hire will not transmit any personal data to third parties, except in the manner specified in the Policy. Any transfer to third parties must comply with the regulations of the Policy and third parties are bound to comply with the regulations of the Policy regarding data handling. User personal data may be transferred to affiliates, third parties that are contracted by MedLink Hire to carry out certain activities or provide certain services, and in the case of ownership, organisational and status changes regarding MedLink Hire , as well as when such an obligation is expressly stipulated by law. 

In particular, we provide a limited amount of your information (such as your email and address) to Paytm Payment Gateway when processing credit card payments; Exotel (Full name, email, and company name) to bring you personalised support experience and Bravo (full name and email address) to send emails.

7. Storing Personal Data
MedLink Hire will not transmit any personal data to third parties, except in the manner specified in the Policy. Any transfer to third parties must comply with the regulations of the Policy and third parties are bound to comply with the regulations of the Policy regarding data handling. User personal data may be transferred to affiliates, third parties that are contracted by MedLink Hire to carry out certain activities or provide certain services, and in the case of ownership, organisational and status changes regarding MedLink Hire , as well as when such an obligation is expressly stipulated by law.

In particular, we provide a limited amount of your information (such as your email and address) to Paytm Payment Gateway when processing credit card payments; Exotel (Full name, email, and company name) to bring you personalised support experience and Bravo (full name and email address) to send emails.

8. Data Security
MedLink Hire does have individual data-stores for each customer in a multitenant environment. However strict privacy controls exist in our application code to ensure data privacy and prevent one customer from accessing other customer data. We have many unit and integration tests in place to ensure these privacy controls work as expected. These tests are run every time our code base is updated and even one single test failing will prevent new code being shipped to production. All data sent to or from MedLink Hire is encrypted in transit using 256-bit encryption. MedLink Hire is served 100% over HTTPS.

9. User Rights

As a user of MedLink Hire, you have the following rights:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to legal requirements.
  • Portability: You can request a copy of your data in a machine-readable format.
  • Opt-out: You may unsubscribe from promotional communications at any time by clicking the "unsubscribe" link or contacting us.

9. User Rights

As a user of MedLink Hire, you have the following rights:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to legal requirements.
  • Portability: You can request a copy of your data in a machine-readable format.
  • Opt-out: You may unsubscribe from promotional communications at any time by clicking the "unsubscribe" link or contacting us.

10. Choice to Opt-out

Users are free to provide or withhold personal data as they choose.

To opt out of receiving emails or newsletters, users can click the "unsubscribe" link in the email or send an email to support@medlinkhire.com with the subject "Unsubscribe."

11. Changes to the Privacy Policy

MedLink Hire reserves the right to modify this Privacy Policy at any time. Any updates to the Privacy Policy will be posted on this page with an updated effective date. We encourage users to review the policy regularly to stay informed about how we protect their data.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us: Email: support@medlinkhire.com

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